Openserve Fibre

Openserve coverage in South Africa is extensive, making them one of the largest fibre network operates in the country. Fibre is a Wi-Fi internet powered by Fibre is a fast, low latency service which requires a fixed line to you house or apartment by the network operator.

Openserve Coverage in South Africa

Check for Openserve fibre Coverage in your area on our map below

Openserve Fibre Packages

Get Wi-Fi for your home with our affordable Openserve packages. 
Choose the package below to begin the order process, or Contact Us to assist you.

If you run a business or work from home, consider an Openserve Premium Package below, which includes a 8 hour repair SLA to reduce your down time.

50 / 25

Mbps
R 597 Monthly
  • Openserve FTTH Network Only

50 / 50

Mbps
R 697 Monthly
  • Openserve FTTH Network Only

100 / 50

Mbps
R 797 Monthly
  • Openserve FTTH Network Only
Popular

100 / 100

Mbps
R 847 Monthly
  • Openserve FTTH Network Only

200 / 100

Mbps
R 997 Monthly
  • Openserve FTTH Network Only

200 / 200

Mbps
R 1097 Monthly
  • Openserve FTTH Network Only

300 / 150

Mbps
R 1147 Monthly
  • Openserve FTTH Network Only

All downgrades are subject to a calendar month notice, and a R 249 regrade fee. Upgrades can be processed at any time.

50 / 50

Mbps
R 747 Monthly
  • Openserve Premium
  • 8 Hour Repair SLA

100 / 100

Mbps
R 947 Monthly
  • Openserve Premium
  • 8 Hour Repair SLA
Popular

200 / 200

Mbps
R 1247 Monthly
  • Openserve Premium
  • 8 Hour Repair SLA

300 / 150

Mbps
R 1447 Monthly
  • Openserve Premium
  • 8 Hour Repair SLA

500 / 250

Mbps
R 1697 Monthly
  • Openserve Premium
  • 8 Hour Repair SLA

No Contracts

Our fibre packages are month to month and you are not locked into lengthy contracts*.

Great Support

We go the extra mile to support you in your online venture, whether you are new or a professional we are here to help.

**R 99 Delivery Fee applies to Free to Use router.
*Clawback Period applies to the original Installation costs (R 2500, or as stated from time to time) as per our Connectivity terms and conditions.

Frequently Asked Questions

Yes, The Openserve Network has been build to withstand some levels of load shedding, however some areas may be impacted by extended outages in the areas where the exchange is situated.  You will still need to power your  router & Fibre ONT with an inverter or mini UPS for your connection to work during loadshedding.

A 8800mah Mini Router UPS can usually power the equipment for up to 4 hours depending on to power consumption of your router.  If you don’t have one, you can order a mini UPS from our client portal.

If the Openserve equipment is already on site, activation can take place within 3 to 7 Working Days. If there is no equipment on site you will need to allow up to 4 weeks for installation. Please be sure to place your order in line with these requirements.

Unless otherwise stated, we do not impose any minimum period, however if your service is active less than 12 Months we may ask you to cover the cost to return the router and settle the outstanding portion of the installation fees, if we paid any on your behalf.

While you may move to a new house, the line is linked to a location and a new installation would need to be paid for the new house and any contract periods would start again from the beginning.

As an internet provider we may have offered you discounts, or paid some costs to the network operator on your behalf, such as installation fees, Activation fees or the cost to supply you with equipment such as a router. We reserve the right to claim these costs back in full from you should you cancel the service within the specified clawback period.

Openserve Fibre requires a minimum of 30 days notice period to cancel or terminate a service. Processing of cancellation requests can take up to 1 business day, and as such we recommend letting us know as early as possible to ensure that you are not left with a bill for a service you cant use.
You may give us notice up to 3 months in advance should you know your service should stop on a specific date.

Free-to-use means that we supply you with a Wi-Fi enabled router to connect to the fibre ONT, allowing you to access the internet for your duration as a customer. You are however responsible for insuring and safe guarding the router from damage, and must cover the cost to return the router to us (in original condition) should you terminate your services in less than 12 Months. After 12 we will collect it from you for free.